For agencies and studios
Your client anniversaries, remembered.
You remember the pitch, the launch and the deadline. The day a client signed with you two years ago is the one that slips past, along with the designer's birthday in crunch week. Dukky watches those dates for your team and your clients, and sends a gift they choose: on the day by itself, or when you approve it.
Not sure yet? Book a 30-minute demo
Autopilot AU$990 a year, or AU$99 monthly, including GST, after a 14-day free trial, card required. For Australian businesses of 10 to 100 people.
Client anniversary · next week
2 years with Acme
AU$200Their contact picks
The dates an agency lets slip.
Dukky watches the dates you add. On plans set to run on their own, the gift goes out on the day unless you skip it; on plans that wait for your OK, it goes when you approve it. On a gift card, each person chooses their own gift, up to the amount you set.
Client anniversaries
Each year, on the day they became a client
Two years of working together is worth a thank-you. Their contact gets an email from your agency on the day and chooses their own gift, up to the amount you set.
New clients
When a new client signs
A welcome gift, sent when you tell Dukky, so the relationship starts with something better than a kickoff deck.
Birthdays and work anniversaries
For everyone you add
Crunch week doesn't move a birthday. Work anniversaries can carry bigger amounts at 5 and 10 years.
New starters
Day one, and the end of probation
"Your first lunch is on us" on their first day, and "You made it" when probation ends.
Your own dates
A date every year, or once
The agency's birthday, or the launch that kept everyone late: name it, set the date and the amount for everyone on the plan.
A year of gifts, worked out.
The subscription and the gifts are separate. You set every amount, the service fee goes on top, and nothing is taken out of the gift.
How many hours does gifting take you now? The time calculator counts them at your headcount, on assumptions you can see and change.
Try the time calculatorA 20-person studio with 12 clients
- 20 birthdays at AU$50 eachAU$1,060.00
AU$1,000.00 in gifts plus AU$60.00 in service fees (AU$3.00 a gift)
- 12 client anniversaries at AU$150 eachAU$1,896.00
AU$1,800.00 in gifts plus AU$96.00 in service fees (AU$8.00 a gift)
- 4 new client welcome gifts at AU$100 eachAU$422.00
AU$400.00 in gifts plus AU$22.00 in service fees (AU$5.50 a gift)
- Autopilot, paid yearlyAU$990
AU$4,368.00 for the year. Nothing is taken out of the AU$3,200.00 in gifts.
Client anniversaries land on the day each client signed, so they spread across the year rather than arriving at once. Each gift is charged when it goes out. Paying monthly instead, Autopilot is AU$99 a month.
When a gift card won't do, ask Kwak.
For the client who has everything, tell Dukky 2 or 3 things they love, from your own notes, and Kwak finds hampers, experiences near them and vouchers outside our gift card range, at the amount you set.
Kwak is Dukky's research agent. A person at Dukky checks every idea, and you get up to 3, each with a one-line reason. Kwak needs at least 2 real things about someone before it starts (or an employee's questionnaire answers). With less, no research starts and nothing is charged.
1 research a month is included on Autopilot and 10 on Picks, and an extra one is AU$19 with your OK. Then order the idea yourself, with nothing more to pay Dukky, or have Dukky order it for AU$29 plus 10% of the gift on Autopilot (10% of the gift on Picks), in place of the service fee.
Christmas, sorted by Kwak.
See the full Christmas offer, with every date, limit and cost.
For something more personal, one Kwak research covers a group of up to 10 people, and our concierge orders the idea you choose for everyone, or you order it yourself. Start by Sun 29 Nov and choose by Fri 4 Dec: Dukky doesn't take arrive-by dates over the Christmas break, 14 Dec to 8 Jan.
If our concierge orders it, you pay the gifts plus AU$29 per research and 10% of the gifts on Autopilot (10% on Picks), charged when you choose. 8 people at AU$100 on Autopilot: AU$800 in gifts plus a AU$109 concierge fee, AU$909 in all.
Rather send gift cards? Set a Christmas date and an amount on Autopilot, and each person gets an email on the day to choose their own gift card, up to your amount. A new account's gift charges are limited to AU$2,000 and 50 gifts, service fees included, until its limit lifts: for a bigger Christmas, email hello@dukky.co before the day to raise it.
Two plans. Every gift arrives in full.
Autopilot: AU$990 a year, or AU$99 monthly, including GST. 1 gift research a month included, AU$19 for each extra one.
Or pay monthly: start Autopilot on AU$99 a month
Picks: AU$1,990 a year, or AU$199 monthly, including GST, for 10 gift researches a month by Kwak and a smaller concierge fee.
Or pay monthly: start Picks monthly
Gifts are separate on both plans: the amount you set plus a service fee of 5% + AU$0.50 on every gift card, never taken out of the gift. A AU$100 gift costs you AU$105.50, and they get the full AU$100. Both start with a 14-day free trial, card required. The trial covers the subscription, not the gifts. Compare the plans in full.
FAQ.
Our clients are businesses. Who gets the gift?
The contact you name for each client. The email comes from your agency by name, and they choose their own gift, up to the amount you set.
Can our biggest accounts get a bigger gift?
Yes. Make a plan for them with its own amounts. When you add a client, you choose which plans they join.
Can I check each client gift before it goes?
Yes. Set a plan to wait for your OK, and nothing goes without it. On plans set to run on their own, Dukky emails you about each gift up to a week ahead, and you can skip it from that email, with no login.
What does it cost?
Two plans, each paid yearly or monthly, and plan prices include GST. Autopilot is AU$990 a year, or AU$99 monthly. Picks is AU$1,990 a year, or AU$199 monthly, for 10 gift researches a month. Both start with a 14-day free trial, card required, for your first subscription. Gifts are separate: the amount you set plus a service fee of 5% + AU$0.50 on every gift card, never taken out of the gift. Send a AU$100 gift and they get AU$100; you're charged AU$105.50. Each gift is charged when it goes out.
Is this taxable? What about FBT?
Tax treatment of gifts depends on your business and who receives them, so we won't guess. Dukky records every gift it sends: who received it, the amount, the date and the occasion. This isn't tax advice; please check with your accountant.
What if a client can't accept gifts?
Some organisations have rules about gifts from suppliers, so check theirs first. Leave that client off the plan, or skip their gift from your email before it goes.
Leave the dates with Dukky.
Kwak kwak. That's Dukky for 'let's not miss it'. Add the people and clients you look after, choose their occasions, and add your card at the end of setup.
Start free trialNot sure yet? Book a 30-minute demo with the founder.